We always want to provide you with the best product quality and services. Therefore, if anything’s wrong with the item, please return to us within 7 days for checking, we will try our best to solve the issue ASAP and deliver back to you. Or else, we will ship a replacement to you in case the product is broken or as a result of a mistake.

We do not accept cases that the product is broken due to falling to the ground or water, or the mainboard is soaked up by juice.

Liquids are not able to be returned for credit or exchange. Taste is subjective and when liquids are returned they are not able to be sold again, therefore, we do not accept any sort of return. We cannot guarantee satisfaction with each liquid and recommend using customer reviews along with flavor descriptions to make purchase decisions.